Norwegian Cruise Line Passengers Left Behind After Being Late to Port
Table Of Content
In a now-viral video on TikTok, @thisisuz03 shows the late passengers running down the pier, while others already on board cheered them on. The Campbells reportedly said the tour operator had contacted the captain to let them know passengers were going to be late. Faulkner is currently on the cruise, but FOX 9’s Karen Scullin spoke to her by phone. She did not explain why the money was not returned then or why the clients were not notified. Though cruise ships need to stay punctual, ruined-vacation stories like this are a reputational risk and might put people off.
Eight Passengers Stranded After Breaking the Number One Rule of Cruise Travel
Cruise Ship Passengers Stranded on African Island. What Happened? - TODAY
Cruise Ship Passengers Stranded on African Island. What Happened?.
Posted: Tue, 02 Apr 2024 07:00:00 GMT [source]
After all, you and your family aren't the only ones who are impacted by your lateness. On our very first cruise, one of hubby and I's excursions ran long and the boat waited for us. Since then we ONLY book through the ship (even though it's more expensive) or we do our own thing and are back at the boat at least an hour before departure. São Tomé coast guard managed to eventually load all of the passengers on a boat and take them to the anchored ship, but the captain told the coast guard to take the passengers back to the island. An American couple nearly experienced being cast away after becoming stranded on a small African island after their cruise ship left without them due to a tour guide’s delay, leading to a series of challenges and acts of kindness. A couple says they were stranded on a small African island after they missed a cruise ship's boarding deadline, according to local media.
NBC News
We contacted these eight guests regarding this itinerary adjustment and provided them with authorization to rejoin the ship at Dakar, Senegal on April 2, 2024. An American couple who endured traveling through seven countries in 48 hours to catch up to a cruise ship that left them at a previous port said they may not re-board the boat. The spokesperson said when the guests did not return to the vessel at the all aboard time, their passports were delivered to the local port agents to retrieve when they returned to the port, as per the regular protocol. From someone who has gone on a lot of cruises, it seems that these guys didn’t book an excursion from the ship, which, as one of the comments has mentioned, will wait for you if the tour is running late. We either book excursions with the cruise or return back to the ship early before departure time. A spokesperson for the cruise line said that the ship could not safely dock in Gambia due to adverse weather conditions, adding that efforts are being made for the guests to rejoin the ship in Senegal on Tuesday.
NBC News NOW
They didn't make it back to the cruise ship on time and the ships don't wait for anyone. They operate on a strict schedule, so it's no wonder that the crew decided to leave without them. Two passengers were left stranded at an Italian port after they arrived too late and their cruise ship started to leave without them.
The eight cruise passengers who were stranded on an African island after their ship left the port without them will be reimbursed for some of the costs they endured while trying to make it back onto the ship, the cruise line said. This isn't the first time paying guests have been abandoned in an unfamiliar city. Any experienced cruiser knows that the cruise ship isn't required to wait for you.
"Despite the series of unfortunate events outside of our control, we will be reimbursing these eight guests for their travel costs from Banjur, Gambia to Dakar, Senegal," a cruise line spokesperson said in a statement. "We remain in communication with the guests and are providing additional information as it becomes available." Norwegian said the passengers were responsible for making their own travel arrangements to rejoin the ship. The group, which reportedly includes two Australians, had to leave their medication, bank cards and other belongings on board.
We Cannot Emphasize Enough Not to Be Late for Your Cruise
He told US broadcaster NBC’s the Today Show on Tuesday that the people of São Tomé and Príncipe had been “very gracious, very hospitable,” and had steered them towards hotels and travel agents. A TikToker and cruiser Candi Thomas unleashed on the passengers saying it was the responsibility of the passengers to make it back to the ship on time. “The harbor master tried to call the ship, the captain refused the call,” Jay Campbell told ABC 4 News.
"We believe there was a basic duty of care that they had forgotten about, so it does concern us." “We were able to get to a tour agency there to arrange flights to the next port of call. Very difficult process — you’re dealing with multiple languages, language barriers, you’re dealing with different currencies ... A Sydney travel lawyer, Anthony Cordato, said passengers needed to heed ships’ tight schedules. They explained they were late to the cruise because there was an issue on their private tour. Before you get off the ship there’s numerous announcements, You have it in your daily planning letter, there are signs … you have to be on board 60 to 90 minutes before that ship is departing,” she said.
8 Passengers Stranded On African Island After Cruise Ship Leaves Them Behind - NDTV
8 Passengers Stranded On African Island After Cruise Ship Leaves Them Behind.
Posted: Tue, 02 Apr 2024 07:00:00 GMT [source]
It added that the deadline to return was "communicated broadly" over the ship's intercom, in printed communications, and on posts shown at the exits of the ship. The Campbells said they were frequent cruisers, embarking on Norwegian Dawn on March 20 for their third voyage with the cruise line in a year. Jay and Jill Campbell, from Garden City, South Carolina, described their ordeal with a Norwegian Cruise Line ship in an interview with WPDE, their local ABC affiliate. They had reached out as much as they could to help us find hotels,” Jay Campbell said on NBC's "TODAY" show Tuesday morning.
The Campbells said they were the only members of the group with a Visa card and had paid more than $5,000 in their attempts to reach the ship. Eight cruise passengers had to scramble to reunite with their cruise ship after being left behind in São Tomé and Príncipe. For loads of trip-happy tourists, this is not some hypothetical scenario. It happens regularly enough that you can find plenty of TikToks about about getting left behind by your cruise, but still infrequently enough that particularly egregious examples make it to the news.
On Monday, the guests had made arrangements to rejoin the ship in Banjul, Gambia, but the ship was unable to safely dock there because of “adverse weather conditions” and “tidal restrictions,” Norwegian said. The guests were then contacted and provided with information to rejoin the ship at Dakar, Senegal, on Tuesday. While we share in our guests’ disappointment, this modification was made with great consideration for their safety and that of our crew, which is our top priority.
These programs often include science experiments, arts and crafts sessions, and sports competitions, all conducted under the watchful eyes of trained professionals. The programs are designed to allow parents to spend some doing adult things, such as going to the Spa, enjoying a cocktail at the bar, or dining in upscale restaurants. Besides being heartbreaking, the entire episode with Lakesha Woods Williams is incomprehensible.
Comments
Post a Comment